Veme is a vehicle exchange platform designed to help protect you when selling a car privately. If you’re researching how to sell a used car, you’ll quickly realise how many moving parts are involved; identity checks, PPSR searches, finance validation, and payment safety. Veme brings you one clear, guided process.

Each step happens in the right order so you know exactly where you stand before money changes hands.

Learn more by watching our short explainer video here.

Selling privately can offer better value but it also can come with risks. If you’ve been searching for tips for selling a car from a private buyer, you’ve likely seen advice about checking ID, running a PPSR search, confirming finance and being careful with how you pay.

The reality? You’re expected to manage all of that yourself. But Veme helps remove the guesswork.

Veme allows you to sell privately while helping you to verify identities, check vehicles and pay with greater confidence. It’s private selling, but with added checks built in.

Create your Veme account as soon as you find someone who is interested to buy your vehicle. Invite the buyer into Veme and move the transaction into the VEME environment. Any questions you have about selling privately should be covered through VEME’s process, or you can reach out to our friendly VEME crew for support. They’re experts in selling privately!

To use Veme, you must:

• Be over 18
• Hold a valid driver’s licence
• Be selling privately
• Have an Australian bank account

Veme costs just $128 to complete a private sale. The party that signs up pays and can invite the other party for free. If you’re researching what to check when selling a used car privately, this fee covers identity checks for both sides, a PPSR vehicle check, a lawyer‑prepared contract, a secure payment process and ongoing support and guidance from the VEME crew throughout the journey. Alternatively, you can pay just $29 to verify the buyer and check the vehicle’s history. See our pricing page here for more information.

Veme is Australian owned and built specifically for private vehicle transactions in Australia. The platform was designed to support people looking for a safer and more structured way to complete a private vehicle sale. Learn more about ‘Our Story’

Veme verifies the buyer and seller’s identities through a government accredited digital ID provider, ConnectID, to minimise the risk of disingenuous participants, bots or scammers who don’t want their identities revealed. Verifying identity is easy on the Veme platform and confidential. If a seller refuses to share their information, it could indicate that the seller is not acting in good faith.

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We collect essential details such as contact information, identification and payment details so we can support your sale in a more secure way. We only share your name and email address with the buyer - and a phone number if the seller choose to provide it. We never share any other personal information - such as home addresses, birth dates or driver’s licence details - unless required by law or in rare situations outlined in our terms and conditions. We recommend you never share your home address with a buyer (or any documents that reveal your address) and instead find a safe, public place to meet for test drives and handover. We take your privacy seriously. We only use your information to facilitate your purchase and in line with our Privacy Policy.

If you’re experiencing family violence, hardship, or any situation where safety and privacy matter more than ever, Veme is built to help protect you. We minimise the sharing of personal details. You can speak to a member of our Veme Crew to discuss your individual situation. We can guide next steps, and communicate in the way that feels safest for you. Because protecting people comes first.

Sometimes a buyer will be interstate and unable to inspect your vehicle. In this case, Veme can help your buyer obtain a mechanical inspection and arrange collection of the vehicle. Contact the Veme crew for more information and a quote.

Veme supports two types of checks:

A Personal Properties Securities Register (PPSR) search that identifies at the time of the search any recorded outstanding finance, stolen status or write-off history, the vehicle’s registration status and other details, such as the vehicle’s Vehicle Identification Number (VIN), make, model, colour and year.

An optional independent physical inspection carried out by a qualified mechanic. Usually a buyer will arrange this, however a vehicle inspection provided by a seller can give buyer’s greater confidence and help you sell your vehicle more quickly and for a better price. You can contact the Veme crew for a quote.

What is the PPSR?
‍The PPSR is an Australian government register that tells you if someone (usually a lender) still has a legal hold over the car, if the vehicle has been stolen or written-off and whether it’s registered.  

What is an encumbrance?
‍An encumbrance means the vehicle is used by the seller as security for a loan. Until that loan is paid out, the lender has a legal interest in the vehicle and may have the right to take the vehicle off the buyer if the seller fails to repay the loan. Buying a vehicle with an unresolved encumbrance can create significant financial risk, which is why VEME helps buyers understand how any existing loan will be cleared and supports sellers through repayment, giving both parties clarity on transferring the vehicle with clear title.

What is a lender?
‍A lender is a bank orfinance company providing the loan for the vehicle. They supply the funds upfront and are repaid over time. For secure loans, the lender will register its loan on the PPSR.

What is a ‘Write-off’?
‍There are two types of write‑offs. A repairable write‑off is a vehicle an insurer believes could technically be repaired, but the cost of repairs is higher than the vehicle’s market value. A statutory write‑off is a vehicle that has been damaged so badly it is unsafe to repair. These vehicles can never be legally repaired or re‑registered for road use and are only permitted to be used for parts or scrap.

What if it's ‘Stolen’? (on the PPSR)
If a vehicle shows as “stolen” on the PPSR, it legally shouldn’t cannot be sold.
If it was previously reported stolen and later recovered, the PPSR record must be updated before transfer. Sellers should contact the police in the State or Territory where the vehicle was reported stolen and quote the vehicle reference number found on the PPSR search certificate. Contact us and a member of our Veme Crew can guide you through resolving this properly.

What is a Payout Quote?
A payout quote is a letter from a lender stating the exact amount needed to clear a car loan in full.
It includes the remaining balance, any interest owing, and applicable fees. Once paid and confirmed (usually through a paid in full letter from the lender), the vehicle can be transferred without finance attached. The lender is required to remove their registered security interest from the PPSR.

What is a Log Book?
A log book is the record of a vehicle’s ownership and service history.
It shows how the car has been maintained over time and a well-kept log book can give you extra confidence as the buyer.

What is Vehicle Registration?
‍Vehicle registration gives a car legal permission to be driven on public roads. It includes number plates, official registration records and confirmation that required fees and compulsory insurance (in most States and Territories) have been paid. Getting registration right protects both buyer and seller.

The response time depends on traffic to the government PPSR system. If the database is busy, results can take slightly longer.

Veme will guide you on how to obtain a payout quote from your lender and help you ensure the loan is paid out from the sale proceeds. Buyers often require sellers to payout existing finance before the vehicle is handed over and before the seller receives the money from the buyer. This can put financial pressure on sellers. Veme helps sellers to pay out the loan from the buyer’s money, once all conditions are met, enabling both sides to have a smoother, more trusted experience.

Contact the Veme team and we will help you investigate and help resolve the issue.

It is your choice, but we recommend it. An inspection can reassure buyers and help support your asking price.

In most cases, yes. Selling with registration tends to attract more buyers and can help you achieve a stronger price. It also removes extra work for the buyer, which makes your vehicle more appealing. Depending on which State or Territory you are in, you may also need to obtain a road worthy certificate in order to sell your vehicle with registration.

Insurance policies vary. You should check directly with your insurer before allowing the buyer to take a test drive. If you have comprehensive insurance you will usually be covered for test drives, however, most insurers will only cover you if you’re in the vehicle with the buyer during the test drive.

Once you and the buyer have completed steps 1 and 2, both parties can proceed to signing the sale contract. Before signing, you’ll be asked to the confirm the agreed sale price and can review and sign the digital sale contract prepared by Veme.

Once both parties sign, the sale becomes legally binding. You and the buyer will have access to the signed sale contract once completed.

Once the contract is signed, the buyer is prompted to make payment to Veme.

Funds are held securely while Veme helps sellers to confirm how much is owed to their lender and when both parties are ready for handover, Veme uses the money owed to the seller to clear the seller’s loan first. The remaining balance is then transferred to your nominated bank account.

You can track the process within the platform.

You will receive:

• A signed sales agreement
• A sales invoice
• A Veme fee receipt, if applicable

Buyer’s transfer payment to Veme via electronic funds transfer and BPAY. Veme holds the funds securely on behalf of the seller, until all agreed conditions are satisfied.

After handover, Veme pays the seller's lender (if finance is owing) and then the lender.

You must provide your bank account details so sale proceeds can be transferred to you at the right time. This account must be in the seller’s name (the person who is named in the sale agreement). Veme cannot pay funds to unrelated third-parties.

You will receive the sale price minus:

• Any finance owing
• Any other costs you authorise us to deduct for other services.

With your permission, Veme will help you to verify the amount owing to your lender. Veme requires that the loan is paid out directly from the transaction funds at the time of handover.

Any remaining funds are transferred to you.

If the payout quote exceeds the agreed sale price, you will need to pay the shortfall before settlement can proceed. For sellers facing financial challenges, there may be other options available. Call the Veme crew for further help.

Agree with the buyer on a suitable time and safe public location such as out the front of a police station. Never share your home address with a buyer.

Yes. Bringing a friend or informing someone of your location adds an extra layer of safety.

Yes. If the buyer is interstate, Veme can help them to coordinate collection. They just need to contact the Veme crew who will provide them with a quote.

• Remove personal belongings from your vehicle
• Clean the vehicle
• Prepare keys and service records

Walk the buyer around the vehicle and confirm details match the agreement.

If the buyer intends to register the vehicle interstate, you’ll need to remove the registration plates and they will need to arrange a permit to drive the vehicle home.

Finally, mark the sale as complete within Veme to formally close the transaction.